Welcome to our Cleaning Resources & FAQ page. Here you’ll find helpful information about our cleaning services, what to expect before and after a cleaning, and answers to some of the questions we hear most often.
Our goal is to make professional cleaning simple and straightforward. If you are unsure which service is right for your home or property, these resources can help you understand your options and prepare for your cleaning appointment.
Frequently Asked Questions
What cleaning services do you offer?
We offer commercial cleaning, residential cleaning, move-in and move-out cleaning, short-term rental and Airbnb cleaning, post-construction cleaning, as well as deep cleaning, specialty services, and add-ons.
Can I customize my cleaning service?
Yes. Every home and property is different. Cleaning services can be adjusted based on the size of the property, areas that need attention, cleaning frequency, and any specific requests you may have.
How often should I schedule professional cleaning?
The ideal frequency depends on your household, lifestyle, property size, pets, traffic, and cleaning needs. Weekly, biweekly, monthly, or one-time cleaning may be appropriate depending on your situation.
What is included in a standard cleaning?
Standard cleaning may include dusting, vacuuming, sweeping, mopping, surface cleaning, kitchen cleaning, bathroom cleaning, garbage removal, and general tidying. The exact service can vary depending on the cleaning package and property.
What is the difference between regular cleaning and deep cleaning?
Regular cleaning is designed to maintain a clean home or property on an ongoing basis. Deep cleaning provides additional attention to areas that may have accumulated more dust, dirt, grime, or buildup, such as baseboards, trim, doors, detailed bathroom areas, and other accessible surfaces.
Preparing for Your Cleaning
To help us make the most of your cleaning appointment, we recommend putting away personal items and valuables where possible and letting us know about any areas that require special attention. Clear access to floors, counters, and other surfaces can also help make the cleaning process more efficient.
- Put away personal items and valuables
- Clear counters and accessible surfaces where possible
- Identify areas that need extra attention
- Let us know about any specific cleaning requests
- Provide access to the areas included in your service
Cleaning Resources
Professional cleaning is easier to maintain when it is part of a consistent routine. Regularly cleaning high-touch areas, keeping kitchens and bathrooms maintained, and addressing spills and buildup early can help keep your property looking and feeling fresh between professional visits.
Do you provide one-time cleaning?
Yes. One-time cleaning can be useful when you need help preparing for an event, hosting guests, completing a seasonal cleaning, moving, preparing a property, or simply giving your home a fresh start.
Do you clean homes with pets?
Yes. Homes with pets can be cleaned as part of our residential cleaning services. Please let us know about pets and any specific areas that require additional attention when arranging your service.
What if I need something that isn’t listed?
If you have a specific cleaning request that is not listed on our service pages, please ask. We can discuss your needs and determine whether a specialty service or add-on is appropriate for your property.
Still Have Questions?
If you cannot find the answer you’re looking for, please contact us. We’re happy to discuss your cleaning needs, recommend the appropriate service, and answer any questions before your appointment.